Our Commitment to Privacy
Welcome to Zohal. We believe your personal data belongs to you. This Privacy Policy explains our practices regarding the collection, use, and protection of your information when you use our application.
In short: We collect only what's necessary to provide you with a great experience, and we never sell your personal data to third parties.
Information We Collect
To provide and improve Zohal, we may collect the following types of information:
- Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
- Usage Data: We collect anonymous data about how you interact with the app, including features used and session duration, to improve your experience.
- Device Information: Basic device details like operating system version and device type help us optimize the app for your device.
- User Content: Documents, notes, and other content you create or upload within the app is stored securely to provide our services.
How We Use Your Information
Your information helps us deliver and improve the Zohal experience:
- Provide Services: To operate, maintain, and deliver the features you use, including AI-powered explanations and document analysis.
- Personalization: To customize your experience and remember your preferences.
- Communication: To send important updates, respond to inquiries, and provide customer support.
- Improvement: To analyze usage patterns and continuously enhance the app.
- Security: To detect and prevent fraud, abuse, and security incidents.
Data Sharing & Third Parties
We take your trust seriously. Here's when and how we might share information:
- We Never Sell Your Data: Your personal information is not for sale. Period.
- Service Providers: We work with trusted partners who help us operate (hosting, analytics, AI services). They're bound by strict confidentiality agreements.
- AI Processing: Document content may be processed by AI services to provide explanations and analysis. This data is not used to train AI models.
- Legal Requirements: We may disclose information if required by law or to protect rights and safety.
- With Your Consent: We'll share information for any other purpose only with your explicit permission.
Data Security
Protecting your data is a top priority. We implement industry-standard security measures including:
- Encryption of data in transit (TLS) and at rest
- Secure cloud infrastructure with regular security audits
- Secure authentication practices including Apple Sign In
- Limited access to personal data on a need-to-know basis
While no system is 100% secure, we work hard to protect your information and continuously improve our security practices.
Your Rights & Choices
You have control over your data. Depending on your location, you may have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Delete your account and data through Settings > Delete Account in the app.
- Portability: Export your documents and data.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, use the in-app settings or contact us at the email below.
Children's Privacy
Zohal is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we'll notify you through the app or via email. We encourage you to review this policy periodically.
Contact Us
Have questions about this Privacy Policy or how we handle your data? We're here to help.
📧 Email us at: support@zohal.app
We typically respond within 24-48 hours.